Use AI worry free on Paperpal

Data Security
You Can Trust

Your research and data are invaluable to us at Paperpal. Security isn’t just a feature for us—it’s the foundation of everything we do. Whether you are using Paperpal for academic writing or as a communication tool, our data protection ecosystem ensures you can focus entirely on your work, while we take care of your data’s security.

You always stay in control

At Paperpal, your data belongs to you—always

Delete files anytime

Delete the documents you created on Paperpal as well as files uploaded for plagiarism checks whenever you want to (details in FAQs)

Assured privacy

We use your manuscripts only to provide you with suggestions and improve services—never for any other purposes.

Confidentiality agreements

Our employees sign non-disclosure agreements (NDAs) and undergo continuous training on security best practices.

Responsible AI you can rely on

Transparent and Secure AI usage

Paperpal uses advanced AI models—including proprietary and fine-tuned systems—tailored for scholarly writing. Your data is never used to train the AI models, whether you are a Prime or a free Paperpal user. With robust guardrails in place to mitigate incorrect/malicious use, our AI works only as intended, providing reliable assistance without risks.

Advanced data protection measures

We use cutting-edge security practices to protect your data at every stage

Certified data centers

Your data resides in SSAE 18/SOC1-certified facilities that are trusted globally.

End-to-end encryption

Data is encrypted both in transit (256-bit encryption) and at rest (secured with KMS keys).

Rigorous access controls

Unauthorized access is blocked with robust firewalls and strict protocols.

Our Robust Compliance Measures

GDPR

Paperpal complies with the EU General Data Protection Regulation (GDPR).

PECR

Paperpal complies with Privacy and Electronic Communications Regulations (PECR) also known as 'the e-Privacy Directive'.

ISO/IEC 27001:2013 Certified

Paperpal's Information Security Management System (ISMS) meets the requirements of ISO/IEC 27001:2013 certified international standards.

CSA STAR - Level 1

Paperpal is Cloud Security Alliance (CSA) - Security, Trust, Assurance and Risk (STAR) : Level 1 listing

Rigorous testing and monitoring 

Application testing

We conduct mandatory security assessments for every platform update. Automated scanners and third-party Vulnerability Assessment and Penetration Testing (VAPT) certifications ensure vulnerabilities are addressed. 

Security event response plan

All security events are analyzed and resolved by our emergency engineering team, followed by a retrospective to prevent future occurrences. 

Disaster recovery

With backups across multiple regions, your manuscripts remain accessible even in the rarest of disruptions.

Build process automation

Security patches and platform updates are deployed seamlessly throughout the day, keeping you protected without interruptions. 

Frequently Asked Questions

Never! Our AI models are trained on independent datasets safeguarded by a strict privacy policy. We maintain complete confidentiality of your data, including personal information and all your documents processed on the platform.