Data Security
You Can Trust
Security isn’t just a feature for us—it’s at the heart of everything we do. At Paperpal, your research and data are protected by robust encryption, privacy-first measures, and a policy of never using your data to train its AI. Our secure-by-design ecosystem lets you focus on your writing, while we keep your information safe.
At Paperpal, Your Data Belongs to You—Always
We use top-tier data security and rigorous safeguards to keep your research and work protected. Your data, you control access.
You can delete any documents created on Paperpal, including files uploaded, whenever you want (details in FAQs)
Our employees sign strict non-disclosure agreements (NDAs) and undergo continuous training on security best practices.
Transparent and Secure AI Usage
Trusted Infrastructure. Total Protection.
Paperpal’s enterprise-grade security measures protect your data at every step.
Your data resides safely in SSAE 18/SOC1-certified facilities that are trusted globally.
Data is encrypted both in transit (256-bit encryption) and at rest (secured with KMS keys).
Unauthorized access is blocked with our robust firewalls and strict security protocols.
Paperpal operates in accordance with the EU General Data Protection Regulation (GDPR), ensuring responsible handling of personal data.
Paperpal adheres to the Privacy and Electronic Communications Regulations (PECR), also known as the e-Privacy Directive, supporting user privacy in digital communications.
Paperpal's Information Security Management System (ISMS) is certified to the ISO/IEC 27001:2013 international standard, reflecting our commitment to rigorous security protocols.
Paperpal is listed at Level 1 in the Cloud Security Alliance’s Security, Trust, Assurance, and Risk (STAR) Registry, demonstrating adherence to industry-recognized best practices.
Detection, Response, Recovery: End-to-End Risk Management
We conduct mandatory security assessments for every platform update. Automated scanners and third-party Vulnerability Assessment and Penetration Testing (VAPT) certifications ensure vulnerabilities are identified and addressed.
All security events are analyzed and resolved by our emergency engineering team, followed by a retrospective to prevent future occurrences.
With backups across multiple regions, your manuscripts remain accessible even in the rarest of disruptions.
Security patches and platform updates are deployed seamlessly throughout the day, keeping you protected without interruptions.
Frequently Asked Questions
Learn More About Our Policies
Elevate Your Academic Writing With Paperpal
Trusted by scholars and leading academic institutions in over 125 countries, Paperpal lets you focus on your research and writing without worrying about data security.
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