Use AI worry-free on Paperpal

Data Security
You Can Trust

Security isn’t just a feature for us—it’s at the heart of everything we do. At Paperpal, your research and data are protected by robust encryption, privacy-first measures, and a policy of never using your data to train its AI. Our secure-by-design ecosystem lets you focus on your writing, while we keep your information safe.

At Paperpal, Your Data Belongs to You—Always

Assured Privacy

We use top-tier data security and rigorous safeguards to keep your research and work protected. Your data, you control access.

Delete Files Anytime

You can delete any documents created on Paperpal, including files uploaded, whenever you want (details in FAQs)

Confidentiality Agreements

Our employees sign strict non-disclosure agreements (NDAs) and undergo continuous training on security best practices.

Responsible AI you can rely on

Transparent and Secure AI Usage

Paperpal uses advanced AI models—including proprietary and fine-tuned systems—tailored for scholarly writing. Whether you are a Prime member or a free Paperpal user, your data will never be used to train our AI models. With robust guardrails in place to mitigate incorrect or malicious use, our AI provides reliable assistance without security risks.

Trusted Infrastructure. Total Protection.

Paperpal’s enterprise-grade security measures protect your data at every step.

Certified Data Centers

Your data resides safely in SSAE 18/SOC1-certified facilities that are trusted globally.

End-to-End Encryption

Data is encrypted both in transit (256-bit encryption) and at rest (secured with KMS keys).

Rigorous Access Controls

Unauthorized access is blocked with our robust firewalls and strict security protocols.

Our Regulatory Compliance & Security Frameworks

GDPR Compliant

Paperpal operates in accordance with the EU General Data Protection Regulation (GDPR), ensuring responsible handling of personal data.

PECR Ready

Paperpal adheres to the Privacy and Electronic Communications Regulations (PECR), also known as the e-Privacy Directive, supporting user privacy in digital communications.

ISO/IEC 27001:2013 Certified

Paperpal's Information Security Management System (ISMS) is certified to the ISO/IEC 27001:2013 international standard, reflecting our commitment to rigorous security protocols.

CSA STAR - Level 1 Listed

Paperpal is listed at Level 1 in the Cloud Security Alliance’s Security, Trust, Assurance, and Risk (STAR) Registry, demonstrating adherence to industry-recognized best practices.

Detection, Response, Recovery: End-to-End Risk Management

Application Testing

We conduct mandatory security assessments for every platform update. Automated scanners and third-party Vulnerability Assessment and Penetration Testing (VAPT) certifications ensure vulnerabilities are identified and addressed.

Security Event Response Plan

All security events are analyzed and resolved by our emergency engineering team, followed by a retrospective to prevent future occurrences.

Disaster Recovery

With backups across multiple regions, your manuscripts remain accessible even in the rarest of disruptions.

Build Process Automation

Security patches and platform updates are deployed seamlessly throughout the day, keeping you protected without interruptions.

Frequently Asked Questions

Never! Our AI models are trained on independent datasets safeguarded by a strict privacy policy. We maintain complete confidentiality of your data, including personal information and all your documents processed on the platform.

Learn More About Our Policies

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Cookies Policy

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Elevate Your Academic Writing With Paperpal

Trusted by scholars and leading academic institutions in over 125 countries, Paperpal lets you focus on your research and writing without worrying about data security.

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