Name: Paperpal for MS Word
Brand: Paperpal
Rating: 5 (5 reviews)

Question 1

Do my MS Word and Paperpal accounts need the same email for the Word Add-in to work?

Accepted Answer

No, your MS Word Add-in email can be different. You only need to sign in to the Word add-in using your Paperpal email address to access real-time suggestions within Microsoft Word.

Question 2

Are the same features offered on Paperpal Web and the Paperpal Word add in?

Accepted Answer

Yes! All our core features, including language suggestions and generative AI tools, are available on both the Paperpal Web Editor and via the Paperpal MS Word extension. Usage limits for the free plan are the same across platforms. However, while you can access plagiarism checks and journal submission checks via Paperpal MS Word Add-in, they currently run only on the Web version.

Question 3

Do I need a Prime account to use the Paperpal MS Word plugin?

Accepted Answer

No, you can start using the MS Word Add-in absolutely free! Simply install the free Paperpal Word Add-in and get up to 200 language suggestions per month and 5 AI feature uses per day across both MS Word and Web.

Question 4

Can I automatically apply some language suggestions in the Paperpal Word Add-in?

Accepted Answer

To apply Paperpal suggestions automatically, you need to be able to highlight the relevant sentence. Occasionally however, due to quirks with the MS Word application, our add-in may not allow you to highlight text, for instance in sentences containing non-textual elements like equations. In such cases, instead of “Accept”, Paperpal shows a “Copy” option that allows you to copy-paste revised text into your document. This issue may also arise when you try and apply Paperpal suggestions with Track Changes on. Here, you can try switching markup options to “Show revisions in balloons” or collapse and reopen the suggestions card to restore the “Apply” button.

Question 5

Does Paperpal provide an installer for the MS Word Add-in?

Accepted Answer

Yes, we do provide an MS Word installer. If standard installation methods don’t work, you can try downloading our installer in minutes; based on your operating system, choose from the links below: Download installer for Windows (with uninstaller). Download installer for Mac (with uninstaller) Download installation instructions manual. This should help you or your IT team with the MS Word Add-in installation process. Note that the installer works only with supported versions of Word. If you need additional support, please write in to hello@paperpal.com and we’ll help you out!

Question 6

Which versions of MS Word are supported by the Paperpal Word extension?

Accepted Answer

Paperpal supports the following products: Word 2019 or later on Windows/Mac. Word on Mac/Windows (Microsoft 365). Word on the web (Microsoft 365).  Note: Paperpal may sometimes be incompatible with MS Word 2016/2019 volume-licensed. In such cases, you can choose to upgrade to Office 365 or 2021 to use the Word add-in or consider using the Paperpal Web editor. If you are facing other issues, please contact us at hello@paperpal.com

Question 7

Can I use the Paperpal Word Add-in on multiple devices?

Accepted Answer

Yes, you can use Paperpal for Word seamlessly across multiple devices without any disruption. Once you’ve installed the Paperpal Word extension on your devices, simply log in with the same Paperpal account to access all features. Whether you’re switching between a personal laptop, office desktop, or another computer, your plan, usage limits, and preferences stay synced.

Question 8

How do I update the Paperpal Word Add-in to the latest version?

Accepted Answer

The Paperpal MS Word plugin updates automatically to the latest version on both web and desktop (Windows/Mac), so you don’t need to manually update it. If you’re using Paperpal for Word via an institutional license, your IT administrator will deploy Paperpal updates when available.

Question 9

Can I customize language settings in Paperpal for Word?

Accepted Answer

Yes. Paperpal allows you to switch between British or American English and choose from Essential, Experimental, or Extensive editing modes, which is what makes it one of the best Microsoft Word Add-ins available today.

Question 10

Can I use the Paperpal MS Word Add-in with Track Changes enabled?

Accepted Answer

Yes, our add-in works even when Track Changes is enabled in MS Word, so you should be able to see the language suggestions, edits, and AI-powered improvements as usual. In some cases, especially with complex sentences containing non-textual elements, the Paperpal Word Add-in may show a “Copy” option instead of “Apply” when Track Changes is active. If this happens, you can either copy-paste the suggestion manually or adjust your markup settings (e.g., set revisions to show in balloons) to enable direct application. This ensures you can continue benefiting from Paperpal for Word while maintaining a fully trackable editing process for supervisors, collaborators, or reviewers.

Question 11

How do I access the plagiarism checker in the Paperpal Word Add-in?

Accepted Answer

You can access the Plagiarism Checker from the Checks section inside the Paperpal MS Word Add-in. While the process begins in Word, the actual plagiarism check—which scans your writing against 99Bn+ webpages—runs on Paperpal web, so you’ll be redirected there automatically. This ensures you get the same reliable plagiarism results and report without needing to log into a new tool.

Question 12

How do I use citation tools in the Paperpal MS Word plugin?

Accepted Answer

It’s simple! In the Paperpal Word extension, go to the Research & Cite feature and select the Cite Text option. From here, you can generate, insert, and manage citations directly within MS Word, making it much easier to keep your references organized and formatted correctly.

Question 13

Can I save my Paperpal Word Add-in settings for different documents?

Accepted Answer

At the moment, settings in the Paperpal for Word Add-in are saved at the user level, not individual documents. This means your preferred editing and language options stay consistent across all documents, giving you a seamless writing experience every time.

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